Privacy Policy

1. Overview

Southshore Builders, LLC ("SouthShore Builders," "we," "us," or "our") operates the website southshorebuildersfl.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us through it.

By using this Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site.

2. Information We Collect

We collect information you voluntarily provide when you fill out our contact form, call us, or email us directly. This may include your first and last name, email address, phone number, and a description of your project or inquiry.

We also automatically collect certain technical information when you visit the Site, including your IP address, browser type and version, the pages you visit, the time and date of your visit, and the referring URL. This data is collected through standard web server logs and analytics tools.

We do not collect sensitive personal information such as Social Security numbers, financial account details, or government-issued identification numbers through this Site.

3. How We Use Your Information

We use the information you provide through our contact form solely to respond to your inquiry, schedule consultations, and communicate with you about your potential or active project with SouthShore Builders.

We use automatically collected technical data to understand how visitors use our Site, to identify and resolve technical issues, and to improve the Site's content and functionality. This data is analyzed in aggregate and is not used to identify individual users.

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Site may use cookies — small text files placed on your device — to improve your browsing experience. Cookies allow us to recognize repeat visitors and remember preferences.

We may use analytics services such as Google Analytics that place their own cookies to track aggregate usage patterns on our Site. These services provide us with anonymized reports about Site traffic and do not allow us to identify individual users.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the Site may not function properly if cookies are disabled.

We do not currently respond to "Do Not Track" signals from browsers, as no uniform standard for responding to such signals has been established.

5. Third-Party Services

Our Site may include integrations with third-party services including Google Maps (for displaying our office location) and email delivery services used to route contact form submissions to our team. These services are governed by their own privacy policies, which we encourage you to review.

Google Maps: When you view the embedded map on our contact page, Google may collect information about your visit in accordance with Google's Privacy Policy.

Email Delivery: Contact form submissions are transmitted securely to our team. We use a third-party email delivery provider to process these transmissions. Your submission data is not stored permanently on that provider's systems beyond the time required for delivery.

Our Site does not currently use social media tracking pixels, advertising networks, or remarketing technologies.

6. Data Retention

We retain contact form submissions and associated personal information for as long as reasonably necessary to respond to your inquiry and maintain records of our business communications. If a project relationship does not develop, we typically retain inquiry information for up to two years.

Technical data collected through analytics services is retained in accordance with those services' own retention policies, typically 14 to 26 months.

You may request deletion of your personal information at any time by contacting us at the address below.

7. Data Security

We take reasonable technical and organizational measures to protect the personal information we collect and store. Our Site is served over HTTPS, and contact form submissions are transmitted using encryption.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

9. Links to Other Websites

Our Site may contain links to third-party websites, including social media platforms and trade associations. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any site you visit through a link on our Site.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to request access to, correction of, or deletion of your personal information, please contact us:

Southshore Builders, LLC

601 N Congress Ave Ste 435-B
Delray Beach, FL 33445